1. Information We Collect
Depending on how you interact with Enhanced Prime, we may collect information such as: name, email address, telephone number, business name, business contact information, appointment and scheduling information, messages and communications, form/chat/booking submissions, billing and transaction information, website usage, device/IP data, CRM and lead information provided by customers, and business configuration information.
2. How We Use Information
We use information to provide and operate our Services, respond to inquiries, schedule consultations and appointments, communicate with customers and prospects, configure automation systems, provide AI receptionist and lead management functionality, send transactional communications, process payments, provide support, maintain security, comply with legal obligations, and conduct analytics.
3. Customer Lead & CRM Data
Enhanced Prime may process personal information on behalf of business customers (including lead names, numbers, emails, communications, and appointment data). The business customer determines why and how the information is used, and Enhanced Prime acts as a processor/service provider under applicable state privacy laws (including Virginia CDPA).
4. How We Share Information
We do not sell personal information merely because someone visits our website. We may share information with trusted service providers reasonably necessary to operate our business (website hosting, CRM, telecom/SMS providers, email systems, AI vendors, payment processors, analytics, and professional advisers) or when required by law.
5. SMS, Telephones & Email Communications
If you provide your telephone number, we may communicate regarding inquiries, appointments, or requested services. You may opt out of SMS communications by replying STOP. Marketing email communications include an opt-out / unsubscribe link.
6. Cookies, Security & Your Rights
Our website uses cookies and analytics tools to operate and improve performance. We use commercially reasonable security safeguards. Qualifying consumers (including under Virginia law) may have rights regarding confirmation, access, correction, deletion, and data portability by contacting us.
7. Contact Us
Enhanced Prime
Email: support@enhancedprime.com
Website: enhancedprime.com