Privacy Policy

Last Updated: July 28, 2026

Enhanced Prime (“Enhanced Prime,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our products and services.

By using our website or Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Enhanced Prime, we may collect information such as:

name;

email address;

telephone number;

business name;

business contact information;

appointment and scheduling information;

messages and communications;

information submitted through forms, chat tools, or booking systems;

billing and transaction information;

website usage and device information;

IP address, browser type, and similar technical data;

CRM and lead information provided by our customers;

business information used to configure automation systems; and

other information you voluntarily provide.

We may also receive information from customers, service providers, integrations, advertising platforms, and other third-party systems used to provide our Services.

2. How We Use Information

We may use information to:

provide and operate our Services;

respond to inquiries;

schedule consultations and appointments;

communicate with customers and prospects;

configure and operate automation systems;

provide AI receptionist and lead-management functionality;

send transactional communications;

process payments;

provide customer support;

maintain and improve our website and Services;

detect fraud, abuse, or security issues;

comply with legal obligations;

enforce our agreements; and

conduct analytics and improve business performance.

We aim to collect information that is reasonably necessary for the purposes disclosed to you. Virginia law uses a similar data-minimization standard for businesses subject to its Consumer Data Protection Act.

3. Customer Lead and CRM Data

Enhanced Prime may process personal information on behalf of business customers, including lead and customer names, telephone numbers, email addresses, communications, appointment information, and related CRM data.

In these situations, the business customer generally determines why and how the information is used, and Enhanced Prime processes the information to provide the requested Services.

Customers are responsible for ensuring that information they provide to Enhanced Prime was lawfully collected and may lawfully be used for the requested purpose.

Where applicable, Enhanced Prime may act as a processor on behalf of its customer. Virginia law places specific responsibilities on processors, including following controller instructions and assisting with certain consumer-rights obligations.

4. How We Share Information

We do not sell personal information merely because someone visits our website or uses our Services.

We may share or make information available to service providers when reasonably necessary to operate our business and provide the Services.

These providers may include:

website and hosting providers;

CRM providers;

telephone and SMS providers;

email providers;

artificial-intelligence providers;

payment processors;

analytics providers;

calendar and scheduling platforms;

cloud-storage and infrastructure providers;

professional advisers; and

other technology vendors used to provide the Services.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our rights, users, customers, or systems.

If Enhanced Prime undergoes a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

5. SMS and Telephone Information

If you provide your telephone number, we may use it to communicate with you regarding inquiries, appointments, requested Services, customer support, or other communications you have authorized.

Where required, consent to receive marketing communications is obtained separately.

You may opt out of certain SMS communications by replying STOP or by following other opt-out instructions provided in the message.

Consent to receive marketing communications is not a condition of purchasing goods or services where prohibited by law.

6. Email Communications

We may send transactional or service-related emails regarding your account, appointments, inquiries, or Services.

Where permitted, we may also send marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in those messages.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

operate the website;

remember preferences;

understand website usage;

measure performance;

detect security issues; and

improve our Services.

Some technologies may be provided by third parties.

You may be able to control cookies through your browser settings or through any cookie controls offered on our website.

Additional information may be provided in our Cookie Policy.

8. Artificial Intelligence

Certain Enhanced Prime Services may use artificial intelligence or automated systems to process information, respond to inquiries, generate content, assist with scheduling, or support customer communications.

Information submitted to these systems may be processed by technology providers acting on our behalf.

We use such systems to provide and improve the Services, but users should avoid submitting sensitive information unless necessary and authorized.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

provide the Services;

fulfill the purposes described in this Privacy Policy;

maintain business and transaction records;

resolve disputes;

comply with legal requirements; and

enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission, storage, or electronic processing can be guaranteed to be completely secure.

You are responsible for protecting any passwords or account credentials associated with your use of our Services.

11. Your Privacy Choices and Rights

Depending on where you live and whether applicable privacy laws apply to Enhanced Prime, you may have rights concerning your personal information.

These rights may include the ability to request:

confirmation of whether personal data is being processed;

access to personal data;

correction of inaccurate information;

deletion of certain information;

a portable copy of information; and

opt-out rights relating to certain data-processing activities.

Virginia law provides qualifying consumers with rights including access, correction, deletion, and data portability.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

12. Third-Party Websites and Services

Our website and Services may contain links to or integrate with third-party websites, applications, or platforms.

Enhanced Prime does not control the privacy practices of those third parties.

We encourage you to review their privacy policies before providing them with information.

13. Children's Privacy

Enhanced Prime's Services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

14. Business Transfers

If Enhanced Prime is involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will update the Last Updated date at the top of this page.

Material changes may be communicated through the website or other appropriate means where required.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Enhanced Prime
Email: [email protected]

Website: enhancedprime.com